FREQUENTLY ASKED QUESTIONS

If you have found yourself reading this, it’s likely, you are already working with or feel very drawn to working with the Alchemy Crystal Singing Bowls. We have created this page to answer some of the questions you may have at the beginning of this wonderful journey. We are here to be your guide to these beautiful crystal bowls that sing a song of a very pure crystal frequency, and we hope to meet you soon!

Where are your bowls made?

All our bowls are made exclusively by Crystal Tones® in the USA. You can read more about the bowls and how they are made here.

Do I need to be a musician or ‘musical’ to play the bowls?

No, the bowls are about expression, which begins with us. You will naturally develop sensitivity and a relationship to music and sound by playing the bowls over time.

Can I begin with one bowl or do I need a set?

Many people begin with one bowl and find additional bowls over time, building a set or a collection at each stage they are ready to expand. Some people want to begin playing a set immediately and when they are ready they purchase one of our guardian sets or we help them to create a bespoke set. We are always available to help and advise so give us a call on +44 (0)1444 702043 or email us at info@crystal-singing-bowls.co.uk

How can I see and hear the bowls that you have available?

Our bowls are all available to view online and in person at The Alchemies Studio in Sussex.

If you are looking online, go to our shop page to view our entire collection, every bowl has a video and lots of information to read. If you are drawn to specific colours or gemstones, minerals and metals, you can use the search bar.

If you're looking for a particular note, you can now view the relevant bowls collection by tapping/clicking on the note you need (Just under the search bar).

If you want to visit in person, you can attend a workshop, sound session or a private session with Genevra at the Alchemies Studio.

How can I experience them in person?

Genevra facilitates a Friday morning Sound Bath Meditation session in the Alchemies Studio in East Sussex, where you can rest in comfort and warmth to receive their sound and vibration. You can also book a private healing session with Genevra at the Alchemies Studio, Sussex.

Can I try them out in person before I purchase them?

We do not have a regular high street shop, and visitors often want to take time to explore and play with the collection. If you'd like to visit the Alchemies Studio, you must book a workshop, event or private session in advance.

Following Genevra’s Friday morning sound session, the studio remains open for those in attendance to see the bowls. This is a great opportunity to try something before you purchase it, and if the stars align, you can take it home on the day with you or we can have it couriered to your home. Genevra shares private one-to-one viewings and consultancy appointments for those who want a more personal and timely experience.

Do I need to do any training, or can I start playing?

You are responsible for ensuring you have thoroughly researched and completed any relevant training to fully understand any possible contraindications related to Sound and Vibration and any other safety aspects to consider when playing bowls for yourself or others. Crystal Singing Bowls UK facilitates regular training sessions to learn how to play safely for yourself and others and certify to gain professional indemnity insurance. You can find out more here.

Are there any precautions or contraindications to playing bowls?

We advise you to seek advice from a medical practitioner before playing Crystal Singing Bowls if you are pregnant, wear a pacemaker, are photosensitive, prone to seizures or epilepsy, have a serious mental disorder, or are under the influence of medication. You are not recommended to drive a car or operate safety-critical equipment after playing the Crystal Singing Bowls until you feel super awake, present and grounded. We suggest you get full training and gain professional indemnity insurance if you want to play the bowls safely for others.

Please do not use any of the information supplied by Crystal Singing Bowls UK to diagnose, treat, cure, or prevent any health problem or disease.

How will I know what bowls are right for me?

You will always know when it feels in harmony with you. You will likely feel connected to the colour, shape, texture and sound. You may feel an inner alignment, clarity, joy and perhaps even hear the word ‘Yes’. As they say, when you know, you know! If you are gifting a bowl to someone close to you, never try and choose what you ‘think’ they would like, as it’s almost impossible. A gift in its purest sense is an offering of your deepest gratitude for the connection you share. Follow your heart.

How can I let you know what I am looking for"?

Check out our wishlist throughout the gallery page for individual bowls. You can add those you like to your list and then email the list to us. Phone +44 (0)1444 702043 or email us.

If I see bowls I love on your gallery and shop page, how can I discuss them with you?

Phone +44 (0)1444 702043 or email us.

We have a wishlist option for all of our Individual Alchemy Crystal Singing Bowls and Guardian Sets for sale, and you can add anything you like to your private wishlist. You can return to your personal wishlist whenever you visit our website and email it to us if you would like to discuss your wishlist.

How do I purchase the Alchemy Crystal Singing Bowls?

If you have decided what you want to purchase, call us on +44 (0)1444 702043 or email us at info@crystal-singing-bowls.co.uk

We accept bank transfers, cash, and all major credit and debit cards. We do not accept Paypal or American Express.

How do I purchase a set of Alchemy Crystal Singing Bowls?

We always have Guardian Sets available and have worked with people worldwide to create bespoke signature sets for practitioners, loved ones, international spas, hotels, wellbeing studios, and all those deeply drawn to playing the bowls. Mini sets of 3+ Alchemy Bowls start at around three thousand pounds and average around seven thousand pounds. Keep an eye on our Guardian Sets page for available sets to purchase now.

Call us on +44 (0)1444 702043 or email us at info@crystal-singing-bowls.co.uk

What is the price of the Alchemy Crystal Singing Bowls?

Individually the bowls start at around seven hundred pounds and go up to several thousand pounds each. The price of each bowl or set will depend upon the complexity of each creation, the rarity of the gemstone, mineral or metal, and the size and additional elements added to the advanced blended bowls with more than one component.

On our Gallery and Shop page, you can view all the details of our individual bowls, including their price. We offer an export discount of 20% if we ship to you outside the U.K.

What does the price include?

With every Alchemy Crystal Singing Bowl order, we include a sonic wand and an o-ring for the bowl to stand on. If you purchase more than one alchemy, we include 2 x sonic wands. If you purchase a Guardian Set, we include the required amount of cases, o-rings, two sonic wands, a suede mallet and a silicon and glass wand. For all first-time purchases, we will also send an additional suede mallet.

We also include a bespoke carry case when you purchase an Alchemy Crystal Singing Bowl over 9”.

When you purchase alchemy bowls from us, we will send you an access password to our online tutorial on taking care of your alchemies, playing tips and techniques and how to safely pack them.

We also offer free courier service to the UK and Europe.

How can I travel safely with the bowls?

We stock bespoke travel cases for protection when travelling with bowls. We recommend that you have the bowls insured and always follow our guidelines on how to pack the bowls safely, which you can find the details of on your private client login page. Hard cases can be checked into hold luggage on an aeroplane. However, this is always at your own risk. Many of our clients will take their bowls in a bag in the cabin on the plane if they can fit into a smaller case. If you have a large collection, you may have them couriered to your destination ahead of you.

Do you offer discounts and payment plans?

We include generous discounts on all sets with 3+ Alchemy Crystal Singing Bowls. Any additional cases are discounted by 25% when purchased with an Alchemy Crystal Singing Bowl.

We can offer small repayment plans for up to 8 weeks and require a 50% deposit to reserve any bowls.

Do you have an EU store and website or another outlet in the UK?

No, Crystal Singing Bowls UK is currently only located in East Sussex, and this is our only website. We always seek new ways to offer our clients healing, loving, supportive and efficient service. As the longest-operating partner of Crystal Tones® in Europe, we have developed wonderful connections and continue to offer our service to all our European and International friends. Our free shipping and 20% reduction in the recommended retail prices ensure we are accessible for clients in Europe and Internationally, especially since the UK left the EU.

How long is delivery, and can you ship bowls to Europe and Internationally? Will they arrive safely?

We take great care when we pack the bowls and use only the most trusted courier companies to deliver our Alchemies. If you live in the UK or Europe, the delivery is complimentary. Delivery usually takes between 1-4 working days. We can offer a Saturday delivery service for an additional charge. Please let us know when you place your order, and we will calculate the charge depending on the delivery's weight, size and location.

We have very competitive prices for international deliveries. Please get in touch for a delivery quote to a country outside of Europe.

As standard, we use DPD for deliveries within the UK and UPS or FedEx for deliveries abroad. If you have a preferred courier, please ask us to use them when you place your order.

We can offer a 20% discount on all our alchemy bowls delivered outside the UK for tax reasons. This will help balance the importing charges you may be required to pay in your home country.